Lodge at Stehekin FAQs

WHERE IS STEHEKIN LOCATED AND HOW DO I GET THERE?
North Cascades Lodge at Stehekin is located at the north end of Lake Chelan in Central Washington and the North Cascades Lodge is located at #1 Stehekin Landing, at the boat dock. There are no roads to get to Stehekin, and the most common method of getting to Stehekin is to take on of the Lady of the Lake passenger boats from the town of Chelan at 1418 W Woodin Ave. The Lady Express boat takes approximately 2 hours, and costs $61 round trip to Stehekin. The Lady II boat takes approximately 4 hours, and costs $40.50 round trip. FULL SCHEDULE

You may also take a  private boat from Graces Oasis (509-521-9667), or travel the lake in your own private boat. There are a few private pilots who bring their planes into the Stehekin airstrip.

In the summer, another option is to hike or ride in on one of the many trails that lead here – see the Backpacking section for details.

IS THERE TV AT THE LODGE?
Satellite TV is available in the Recreation Room. There are no satellite connections or televisions in any of the rooms; however, you may bring your own personal video equipment if you wish.

IS THERE INTERNET AT THE LODGE?
We now have limited internet available for guests on the deck, restaurant and Sun Room. The bandwidth is very limited and does not support Skype, downloading movies etc., so remember to download your books on your electronic device before arriving.

IS THERE PHONE SERVICE AT THE LODGE?
You will be out of range of any cell phone service. There is a community satellite pay phone located near the boat dock if you would like to call out of the valley. A calling card (available at the General Store) is required to make a call on this phone. It’s important to remember that no one can call into this number. If a person needs to get a message to you from outside the valley they can contact our office at 509-699-2056 and we will deliver a message to you. We encourage this only with urgent matters as most people come to Stehekin to get away from their everyday worries.

CAN I BUY GROCERIES IN STEHEKIN?
Yes, on a limited basis. Our General Store stocks basics such as milk, cheese, eggs, bacon, frozen hamburger, beans, pasta, a variety of snacks and candy, beverages, beer and wine. The local organic Stehekin Garden (located 2 miles from the Lodge) sells fresh seasonal vegetable and fruit, goat cheese and local honey. We encourage you to bring any specialty items you may need for recipes or special dietary needs. There are no tobacco products sold in Stehekin – bring your own.

WHEN IS CHECK-IN AND CHECKOUT?
Check-in time at the resort is 2pm. Early check-in may be possible but cannot be guaranteed.
Checkout time is 10:30am. We are forced to be rather strict as we need time to prepare the rooms for guests arriving on the boat.
We will have a staff person greet you at the boat dock upon your arrival. The front desk is located in the General Store, where we can store your luggage if your room is not available when you arrive.

WHAT DO I DO WITH MY LUGGAGE?
Due to the boat schedule, it may be necessary to store your luggage prior to check-in or after you check out. We have some storage area in the General Store; just be sure to take your luggage to the boat and put them next to the appropriate destination sign (i.e., Lady Express or Lady II, Chelan or Fields Point, etc.) before boarding the boat.

HOW DO I PAY FOR THINGS IN STEHEKIN?
While North Cascades Lodge at Stehekin accepts MasterCard, Visa, Discover and American Express (checks are  NOT accepted at The Lodge at Stehekin), many businesses in the valley prefer to have payments made with cash or a check. This is due to the expensive setup and processing of credit cards from such a remote area. Be sure to bring a little cash with you to spend at the other locations. Also, if you need to ride the Stehekin Shuttle, you can purchase tickets at the General Store with a credit card, but it’s good to have some spare change for tipping the driver. There is NO ATM in Stehekin and the Lodge is not able to give cash back on purchases.

WHAT IS THE CANCELLATION POLICY AT THE LODGE?
A deposit of one night plus tax is required for reservations 60 or more days out. Payment in full is required within 60 days of arrival. Reservations booked with the one night deposit policy will be charged the balance of the funds due 60 days prior to arrival. Cancellations are required 30 days prior to arrival to receive a full refund less a $15 (plus tax) processing fee.

WHAT’S THE WEATHER LIKE?
In the springtime, we usually experience windy conditions and the mornings/evenings are still cool with the days warming up to 50-70 degrees. Summer is very comfortable for most – late July and August start to get warm (80 and 90 degrees is normal); that is when most folks enjoy playing in the river and lake. Fall is traditionally magical with its crisp, clear days and cold mornings and evenings. Winter finds the valley with an average snow level of 4-6 feet, and temperatures can drop to below zero. We recommend you keep weather conditions in mind no matter what time of year you plan to visit. Please do inquire about the weather…although we can’t predict the weather, we can tell you how it’s been lately. Though it’s rare, we’ve even experienced snow conditions in summer, especially at the higher elevations. The rooms at the Lodge have heaters and fans, but no air conditioning.

If you are traveling by private boat to Stehekin and are unaware of the moody winds of Lake Chelan, we highly recommend being prepared to pull in to a safe harbor, if necessary, due to high winds or a breakdown. Be prepared with food, shelter options, sleeping bags and any medications just in case. It’s also a good idea to have a flare or something bright to get the attention of the passenger boat in case you are in any trouble.

WHAT IS THERE TO DO?
Summer is our main season, and the valley is full of opportunities for adventures and relaxation…

ACTIVITIES
There are many activities available during the summer including kayaking, horseback riding, bicycling, and fishing. More Available Activities.

RESTAURANTS
North Cascades Lodge at Stehekin has the only full-service restaurant serving a hearty breakfast, fast lunch and dinner with full service and many choices. Other summer dining options include the Stehekin Pastry Company (open for breakfast and lunch) and Stehekin Valley Ranch (open for dinners by reservation only). The Stehekin Garden is a good source for picnicking items like goat cheese, fruits and vegetables. The General Store carries snacks and picnic items as well.

LOCAL ATTRACTIONS
Visit the National Park Service Visitor Center at the Golden West Lodge, browse the local crafts for sale at The House that Jack Built, or go for a hike on one of the many local trails.

IS THERE RECREATIONAL EQUIPMENT FOR RENT?
The lodge has single and tandem kayaks, and a canoe available for rental. Discovery Bikes has bikes that you may ride up and down the road (riding on trails is not allowed).

HOW DO I GET AROUND IN STEHEKIN?
The Red Bus Shuttle runs 4 times a day during the summer and is a great option to get you where you need to go. Complete Shuttle schedule and prices.